Bytware Customer Privacy Statement
Updated July 1, 2008
Privacy Statement Table Of Contents
Our Commitment To Privacy
The Information We Collect
How We Use Information
Our Commitment To Data Security
Our Commitment To Children's Privacy
How To Access Or Correct Your Information
How To Contact Us
Bytware values your privacy. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available via a footer link on every page within our website and at every point where personally identifiable information may be requested.
This notice applies to all information collected or submitted on the Bytware website. On some pages, you can make requests for products trials, support, and register to receive materials. The types of personal information collected on these pages are:
Name
Title
Company
Address
e-mail address
Phone number
Fax number
Information about your computer systems
etc.
We use the information you provide about yourself when making a request to adequately fulfill that request. We do not share this information with outside parties except to the extent necessary to complete the request.
Information collected about your computer systems is used in order to provide you better service by identifying the appropriate product version for your system. In the case of prize drawings this information is used to verify that you qualify to win as an actual user of IBM Power Systems, System i, iSeries, or AS/400 servers, or other systems specified as required in the contest rules.
We use return e-mail addresses to answer the e-mail we receive. Such addresses are not shared with outside parties. If you are a Bytware customer or have requested information from Bytware such addresses may be used to to provide you with information about Bytware products and services. You may opt-out of of such mailings by replying to the message with a subject line that reads NOT INTERESTED.
You can register with our website to request materials such as brochures, white papers, and case studies. Information you submit on our website through these registration forms may be used to contact you to follow up on your request, provide you with requested materials, and answer your questions. This information will be used only by Bytware and will not be shared with outside parties.
We use non-identifying and aggregate information to better design our website. For example, we may record that X number of individuals visited a certain area of our website, or that Y percentage use a given platform and Z number of visitors originate from a specific country; but we would not disclose anything that could be used to identify those individuals. This information is used to determine the best placement of information to better serve you and make it easier for you to locate the information that you are looking for.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by contacting us at 775.851.2900. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Should you have other questions or concerns about these privacy policies, please call us at:
Bytware
6455 City West Parkway
Eden Prairie, MN 55344
USA
phone: 775.851.2900
fax: 775.851.2995